A scene of purchasing in Italy
We will place a video here that conveys FELICE's strengths.
Our Commitment
Our promise to our customers
While many select shops purchase their goods via domestic trading companies, we have our own unique route to purchase directly from Italy.
It's not just about getting the price right.
This is to see with our own eyes the stories behind the products and the passion of their creators, and to deliver that value responsibly.
1. Trusted, genuine products and reasonable prices
We only sell 100% new and authentic products purchased directly from authorized dealers in Europe. By thoroughly eliminating the middleman, we are able to offer our customers genuine value at a fair price.
2. Sincere and courteous service
For customers, finding a favorite item is a special experience. That's why, from ordering to delivery, each and every staff member will serve you with care and consideration, creating an environment where you can enjoy shopping with peace of mind.
3. Rapid shipping system
We want to deliver to our eager customers as quickly as possible. With that in mind, we will ship orders placed before 2 p.m. on the same day (excluding our store holidays). Get the joy of starting a quality daily life right in your hands.
About Parallel Imports
Parallel imports and FELICE's unique purchasing system
We will explain the mechanism of parallel imports in an easy-to-understand manner.
Here is a video that shows FELICE's reliability.
Customer Voice
Customer testimonials
I finally found the item I had been looking for. The packaging was very careful, and I felt happy from the moment I opened it. The product was just as it looked in the picture, if not better, and I will treasure it. Thank you for your prompt response.
I was a little worried because it was an expensive purchase, but the detailed explanation and the peace of mind that came from knowing it was a genuine product made me decide to buy it. I also received prompt replies to my inquiries, so this is a shop I can trust.
I was able to purchase a knit from a brand I've always wanted at a price I was happy with. Just matching it with my everyday outfit lifts my spirits. I'll use your service again.
We will continue to support each and every customer in their daily lives.
To deliver "quiet luxury."
We provide reliable quality products carefully selected locally, at reasonable prices, and with the utmost care.
